Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from c-alm.com (the “Site”).
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Information about cookies installed on your device
Additionally, as you browse the Site, we collect information about:
- The individual web pages or products you view
- What websites or search terms referred you to the Site
- How you interact with the Site
We refer to this automatically collected information as “Device Information.”
Technologies We Use
We collect Device Information using:
Cookies
Data files placed on your device that often include an anonymous unique identifier. You can read more about cookies and how to disable them at:
http://www.allaboutcookies.org
Log files
These track actions occurring on the Site and collect data such as IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.
Web beacons, tags, and pixels
Electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Name
- Billing address
- Shipping address
- Payment information (such as credit card details and other accepted payment methods)
- Email address
- Phone number
We refer to this information as “Order Information.”
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
2. How We Use Your Personal Information
We use the Order Information that we collect to:
- Process and fulfill orders
- Process payments
- Arrange shipping
- Provide invoices and order confirmations
- Communicate with you
- Screen orders for potential risk or fraud
- Provide marketing communications in line with your preferences
We use Device Information to:
- Screen for potential risk and fraud
- Improve and optimize our Site
- Generate analytics about how customers browse and interact with the
- Site Measure the effectiveness of marketing and advertising campaigns
3. Sharing Your Personal Information
We share your Personal Information with selected third parties to help us operate our business.
For example:
Shopify
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here:
https://www.shopify.com/legal/privacy
Google Analytics
We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your personal information here:
https://www.google.com/intl/en/policies/privacy/
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
4. Behavioural Advertising
We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant to you.
You can opt out of targeted advertising through:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
You can also opt out of some services via the Digital Advertising Alliance:
http://optout.aboutads.info/
5. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.
6. Your Rights
If you are a resident of the European Economic Area (EEA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Restrict or object to certain types of processing
- Request data portability
If you would like to exercise these rights, please contact us using the details below.
We process your information in order to fulfill contracts with you, such as processing orders, or to pursue our legitimate business interests.
Your information may be transferred outside of Europe, including to Canada and the United States.
7. Data Retention
When you place an order through the Site, we retain your Order Information for our records unless and until you request that we delete it, unless we are legally required to retain it for longer.
8. Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
9. Minors
The Site is not intended for individuals under the age of 18.
10. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or would like to make a complaint, please contact us:
Email: info@c-alm.com
calm.
Attn: Privacy Compliance Officer
Nordre Fasanvej 45
2000 Frederiksberg
Denmark